We're going to provide you with some basic nuts and bolts
information that will help you to look at business insurance
and business risks in a whole new way… we're going to try
to make this clear, straight forward and logical. No, I'm
not kidding…
Imagine with me, you're in your living room, reading this
article, sipping a cup of your favorite hot drink, and
you're seated in that wonderfully comfortable armchair of
yours. Did you ever think about how solid and yet how
comfortable they built that chair? Well it didn't happen by
chance, someone thought very carefully about how it was
going to be used and who was going to use it. That is
exactly how a properly structured insurance portfolio is
formulated for small businesses just like yours.
If you own or operate a business with less than 100
employees, you're going to benefit by hearing some of the
points in this article. Since 1963 we've been helping to
craft insurance portfolios for small to medium sized
businesses in 47 states.
Lets consider the basic risks for which your business
needs protection; we'll use four corners to establish the
foundation of your business insurance portfolio:
- Legal Structure – S Corp, C Corp, LLC or Individual
- Physical Assets – Buildings, Inventory &
Equipment, Vehicles, Business Continuation
- Liability Risks – Trip & Fall, Injury From
Products, Traffic Accidents, Professional Liability,
E&O, Discrimination
- People Assets – Loss Of Key Individuals, Life,
Health, Disability, Dishonesty
Virtually every form of insurance falls under one of
these four foundational points. Some might have you believe
that it's more complex than that, … it's not. But this
suggests that the person formulating your portfolio needs
some special skills, knowledge and expertise. It's been our
experience that these qualities are best found among a group
of insurance people known as Independent Insurance Agents
and Brokers. The IIAA (Independent Insurance Agents of
America) members are trained in working with a large number
of carriers and they represent a broad cross section of
business clientele.
IIAA insurance people are not captive to just one
insurance carrier, or bound to that one carrier's product
line. They are obligated to work on your behalf by
representing you to many carriers simultaneously. Once they
have obtained several options, they'll then assist you to
select the carrier and options that best fit your insurance
needs and budget. Don't get too hung up on the cost,
everything is relative, and in insurance today, more than
ever before, you get what you pay for.
Speaking of that, have you ever heard those ads on the
radio about how some person with a bunch of tickets switched
to XYZ Insurance Company and saved $500? Well listen, if a
deal sounds too good to be true, it usually is, if you know
what I mean… be cautious.
Focusing back on the four small business insurance
foundations, the first point suggests you give careful
consideration as to your company's legal structure.
Be very cautious about operating your company as an
"individual" because any liability you incur
through your business venture will be yours for life.
Consider alternatives such as a sub-chapter S Corporation, a
C Corporation, or in some cases an LLC or perhaps other
structures. Seek the thoughts of your trusted small business
insurance attorney and your trusted small business insurance
CPA.
What ever your legal structure, be sure to maintain a
clear separation between yourself as an individual, and your
closely held company. Be sure you operate in a formal
manner, be cautious when you're loaning money from your
company to yourself or from yourself to the company. Be sure
it's done in a formal and documented manner. Maintain
meeting notes and document everything (within reason).
Be cautious about insuring corporate owned vehicles under
a personal auto policy, it can expose the company to
uncovered liability and exposes your personal assets to
liability of the company. You say, but that stinkin
commercial auto insurance is twice as much as a personal
auto policy! True, just deal with it. Remember, insuring
something the wrong way just to save some money is as risky
as not purchasing any coverage at all. Today's insurance
carriers won't even slip a beat by refunding premium and
walking away from losses when they discover that the facts
are different than originally represented. Don't be the
innocent looser in such schemes.
Is he an employee, or is he an independent contractor?
Don't kid yourselves; they're all employees after they get
hurt. Protect yourself with proper coverage. Purchase
Employment Practices Insurance and Workers' Compensation and
the other employee related coverage that is required in many
states such as NY, HI and others. The line that separates a
person from being an independent contractor or an employee
is now so thin that unless you are documenting all the key
points, you won't have a chance defending yourself if a loss
occurs. Proper preparation and proper insurance can truly
make the difference between continuing your business, or
folding it. And by the way, keep your employees safe by
providing proper protection and conducting informative
meetings relating to safety and the like.
Contracts, contracts, contracts! I review the insurance
and indemnity clauses in 3 or 4 contracts each day. They are
ALL ominous, but almost none of my clients read them before
signing them. It's dangerous… Everyone assumes that
insurance covers contracts into which we enter. WRONG! Be
careful and get good advice.
- Lease agreements, (rental space or equipment)
- Car rental agreements
- Contracts for the services you provide or the services
you will be receiving
- Construction jobs
- Auto repair tickets
- Valet parking stubs
- Watercraft rental
- Horseback riding lessons
- Amusement park entry ticket
Contracts are everywhere, they're a part of our American
culture, be careful of what you sign and be sure you
understand what you are agreeing to, because today's
insurance contracts do NOT provide the coverage they once
did.
WHY INSURE FOR ITS FULL VALUE, the insurance companies
never pay out, and don't they always depreciate everything
anyway? WRONG, don't get caught up in this old stereotype.
Today's policies are very friendly to the consumer (IF
PROPERLY WRITTEN). If you have insured the full value, more
than likely you're going to collect virtually every penny
(and then some). People get into trouble when they think
they are going to outsmart the insurance company by insuring
only the amount that might be damaged in a loss. Modern day
policies are actually designed to penalize people that use
this tactic. Get good advice on this stuff. Remember, your
IIAA broker works for you and can be an excellent source for
solid and reliable information.
Small businesses are totally dependent on the key people
in the company. If one of these players (including yourself)
were to be wiped out on the highway, suffer a heart attack
or stroke and either die or become incapacitated for an
extended period of time, your business and family would be
devastated. Insurance can be arranged to address these
emergencies.
My own business partner recently died only four months
after being diagnosed. His widow and children will be just
fine, for the simple fact that he properly insured this risk
before he ever knew there was a problem. We all miss him,
but we know that his wife and kids will be OK and that has
allowed us to focus on growing the business.
The old saying "knowledge is power" is so true.
If each of us could accurately predict the future and then
just before tragedy struck, we were able to buy a policy
that would provide financial protection, well I guess that
would be just about perfect. But life isn't perfect, it's
downright rough at times and it's for those times that we
have insurance.
I'm proud of my profession and I love my job. I know, I
know, some people think insurance people are sleaze bags.
But they're not, in fact, the majority of us really do
strive to be totally professional and to place your needs at
the forefront of everything that we do in our daily business
lives.
Carefully select your insurance representative. Don't
base your decision entirely on the bottom line cost or you
may miss out on other valuable points of difference. When
the loss occurs, the last thing you'll be thinking about is
how much you saved in premium dollars. I hope I'm there with
you on that day to present the full settlement payment to
you personally.